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Ordered and Not Coming


EdOVH
23-09-2014, 15:22
Dear Customer,

I just checked your email and the documents for your validation have been send to the relevant person who will validate your account as soon as possible.

You can create a new order once your account has been validated.

LawsHosting
23-09-2014, 14:42
So, get validated before you order?

mancsi92
23-09-2014, 04:11
Because when i order a dedicated server i get email about:
"To order, please send the following two documents to customersupport@ovh.ie by quoting your nichandle: ns36734-ovh"
I send the document and after 24 hour get this message:
"Your order is no longer valid
The validity date of your purchase order has been exceeded. You can start your order again by using: "
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Maki187
23-09-2014, 00:44
Third order ?
why the hell third order ?
First u need to get your account validated, adn that can take about 2 weeks or more.
after that u need to they install your server, it can be within few hours or days.. it all depends, as OVH do not guarantees setup time.

mancsi92
22-09-2014, 22:36
Dear Support!

I was ordered a dedicated server but not coming.
I get a email about "Your user account has not yet been validated".
The photo of my id card and utility bill is sent to "customersupport@ovh.ie" and nothing happened.

This is my third order in the last 5 days !

What can i do ?

( ns36734-ovh )