Wanted
10-10-2014, 18:54
Here is the ticket:
Service Commercial So you Start
Re: [Ticket #2014100777001021] LSI MegaRAID 9260-4i (Battery state - temp too high)
As I said above, I have contacted my local support and the request for BBU replacement was already sent to the datacenter.
The problem here isn't my local support nor you guys here in the forum.
The problem is that the technicians don't resolve the hardware issues reported by customers.
This is the second server I rented here because the first one also had problems...
With this one, I already had RAM issues (luckly solved by a motherboard replacement), however, I've never seen a report saying that there was a RAM verification or it was replaced.
I'm afraid the same will happen now with the BBU/Controller.
It's very sad to see the way OVH is playing with the money of its customers.
http://www.soyoustart.com/en/hardware-sla.xml
^ This should be removed from your site. Doesn't make any sense...
Also the picture of SSD DC S3500 Series is wrong, as the clients are getting the old Intel 320 series.
Deceive customers is bad. Ignore the HARDWARE issues is even worse.
Someone is making big money with this policies... You rent a server + setup fee, and what you get is a lot of headaches and wasted time (well, you might get lucky too and get a decent server), then if you have any faulty disk, hardware raid, RAM issues, etc, you have no choice... you have to rent another server. More $$$€€€ to waste in setup fees and crossing fingers to get something "decent".
Anyway, still waiting for the resolution of my(your) problem.
Thanks!
Service Commercial So you Start
Re: [Ticket #2014100777001021] LSI MegaRAID 9260-4i (Battery state - temp too high)
As I said above, I have contacted my local support and the request for BBU replacement was already sent to the datacenter.
The problem here isn't my local support nor you guys here in the forum.
The problem is that the technicians don't resolve the hardware issues reported by customers.
This is the second server I rented here because the first one also had problems...
With this one, I already had RAM issues (luckly solved by a motherboard replacement), however, I've never seen a report saying that there was a RAM verification or it was replaced.
I'm afraid the same will happen now with the BBU/Controller.
It's very sad to see the way OVH is playing with the money of its customers.
http://www.soyoustart.com/en/hardware-sla.xml
^ This should be removed from your site. Doesn't make any sense...
Also the picture of SSD DC S3500 Series is wrong, as the clients are getting the old Intel 320 series.
Deceive customers is bad. Ignore the HARDWARE issues is even worse.
Someone is making big money with this policies... You rent a server + setup fee, and what you get is a lot of headaches and wasted time (well, you might get lucky too and get a decent server), then if you have any faulty disk, hardware raid, RAM issues, etc, you have no choice... you have to rent another server. More $$$€€€ to waste in setup fees and crossing fingers to get something "decent".
Anyway, still waiting for the resolution of my(your) problem.
Thanks!