I will create a new thread, because the sticky doesn't seem to be looked at, at all.
04.Oct.
I have placed my order on 4th of this month.
06.Oct.
I am asked to confirm my identity, but they have two different support emails. I ask about which one I should be sending the documents to, because obviously, you don't just send such private information to all of the company's addresses.
07 Oct.
My mails are ignored (
don't you claim to answer support mails in 4 hours?)
08.Oct.
I send the documents to the address I found on this forum -
validation-ie@soyoustart.com (
despite that the auto-generated reply wanted me to send it to the support address. Which you have two of.).
Still no reply. I don't even get any sort of confirmation, that my documents are recieved, nor that the order status has changed.
09.Oct (the day of today).
Getting enough of waiting, I buy skype credit in order to call Tech Support, only to find out that the US phone doesn't go through (just silence).
(
Could be a skype problem).
Validate my account already or tell me, in which step of the process my order is.
ID ie6678-sys.