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Order still processing since March 2014: #26622753


spiderindo
17-10-2014, 20:04
SYS has replied my email recently. Hope this will be fixed soon.

spiderindo
14-10-2014, 02:36
In fact I never receive the installation email of ns3001557.ip-37-59-49.eu. I have contact SYS support, they say to check email including spam folder but searching with "ns3001557" still found no email.

After post to this forum SYS reply my email, hope they have a log to see that I never logged to ns3001557 because the installation email with username/password never received by me.

But on October 12, 2014 I create new order and only takes < 120 secs my DS ready to use! And I also receive the installation email with username/password of ns327253.

LinuxGam
12-10-2014, 19:15
Quote Originally Posted by H1H1H1H1
Did you know, that "Loading your current order details" is just a static text?

The page actually doesn't load anything. It's just a gif animation and some text.

Code:
div class="center" id="loadingPicture2" qtlid="34807">
 
Loading your current order details...
Actually, an Ajax-loader gif is normally in a hidden div and then when the page first makes the Ajax call to get your details the gif is made visible so you know something is happening and then when the details are loaded it hides the gif again. Whether the page works any more is another question, but the developers intent was for something to be loading in the background via an Ajax call.

H1H1H1H1
12-10-2014, 15:40
Did you know, that "Loading your current order details" is just a static text?

The page actually doesn't load anything. It's just a gif animation and some text.

Code:
div class="center" id="loadingPicture2" qtlid="34807">
 
Loading your current order details...

spiderindo
12-10-2014, 10:27
Dear,

My order #26622753 status: Your order was paid on 22/03/2014 a 05:36:36 - Your order is in progress
When I order SYS USA usually only takes 120 sec but SYS IE takes almost 7 months!

Please help. Because I have email and fill support form several times still no response.

Regards, Wendy