[Marco]

In OvH Manager when you select your server and look at bandwidth, then think "hey ill order some more" as you do, you click the link and you end up on a french site.

Thank you very much for your report. The additional bandwidth service it's not yet available on the UK market. It will be taken out from the manager.

[Addicted]

In response to the previous post - aren't all of the servers provided with unlimited bandwidth anyway? :S

[Coxy69]

Ok

I just found this one.

In OvH Manager when you select your server and look at bandwidth, then think "hey ill order some more" as you do, you click the link and you end up on a french site.

All prices were in euros.

So in effect 2 bugs.

the link was to french page and OMFG they looked expensive

[handmousemaster]

Date: 2008-03-05 16:55:24 : ********.kimsufi.com detected as down
Usb key, size 2 Go
Date 2008-03-06 08:15:33, Thomas made USB key add: Clé usb 2go ajoutée
reboot
activation des ports USB dans le bios ok
reboot
clé reconnue dans le bios et par linux au démarrage
boot ok, ping ok, services ouverts

Got this message after adding an USB flashdrive. The rest of the message is in english, just that part in french.

I speak french so that's ok for me, but i may want to change it for other costumers ^^

[S0phie]

I was able to translate this, but would want this email in English when I receive a message in OVH.


Hope this helps.

We are aware of this problem and we are working at the moment on a new email support in English. It will be implemented shortly this month.

[incipient]

When I receive a message from OVH staff, I receive the following message:

"Bonjour, Notre support technique vous a envoyé un message. Pour en prendre connaissance, veuillez cliquer sur le lien ci-dessous:http://www.ovh.com/fr/support/suppor...45&level=contr Bien cordialement,L'équipe support de Ovh."

I was able to translate this, but would want this email in English when I receive a message in OVH.


Hope this helps.

[cate]

Well my server got hanged in the middle donno why had to restart th server

[OVH.Customer]

I managed to upgrade to SP2 as well without any problems.

[Mark]

have you managed to fix the problem about not allowing to update to win 2003 web sp2?

This can't be a generic bug as I updated to SP2 at the first attempt.

[smethy]

have you managed to fix the problem about not allowing to update to win 2003 web sp2?

Also do you have any plans to roll out Windows server web 2008 as that has just been released to msdn i believe?

thanks alot!

[jwh]

I was under the impression there was kvm access or something? can't see that anywhere

[OVH.Customer]

Thank you for letting us know about this bug.

Our developers have fixed the first problem and are working on the second.

The pop up was displayed for me and I'm using Firefox.

[Allot]

OK, I've a CP bug for you:

OVH Manager > My Invoices > either Invoices per date or per domain > proceed until you find your invoice > click the magnifying glass.

An error comes up, the header in French ('il y a une erreur' then the rest in English) which says 'the invoice can't be viewed here, go to https://www.ovh.com/cgi-bin/gb/order...splay-bill.pl&[removed]'.

If you go to that link it says 404.

Thank you for letting us know about this bug.

Our developers have fixed the problem.

[Allot]

Found webpanel bugs:

all of the additional services links point to FR pages
changing reverse DNS in panel doesn't work in firefox (popup doesn't show) (works in IE7)

Thank you for letting us know about this bug.

Our developers have fixed the first problem and are working on the second.

[Allot]

tried to order a domain from ovh manager v3
it checked the domain was free
asked me to confirm by clicking accept
then it opened a page in a new window.... http://www.ovh..co.uk/

:O

done

[Allot]

Found webpanel bugs:

all of the additional services links point to FR pages
changing reverse DNS in panel doesn't work in firefox (popup doesn't show) (works in IE7)

done

[Allot]

Browsers tested;

Firefox 2.0.0.12
Safari 3.0.4
Opera 9.25

When I log into the manager on http://www.ovh.co.uk (OVH tools->Manager on the right hand side) the Manager v3 loads in French. I have to click the logout icon (top right) which bring me to this page https://www.ovh.co.uk/managerv3/logi...guage=fr&csid= and then login selecting English as my language.

Internet Explorer 7.0

When I log into the manager on http://www.ovh.co.uk (OVH tools->Manager on the right hand side) it brings me straight to this page https://www.ovh.com/managerv3/login....pl&language=fr

Technicians are currently working on this.

Allot

[Coxy69]

i am having a snag setting up a gui

Trying to use KDE and Vnc

in the /etc/X11/xorg.conf

Section "Device"
Identifier "Videocard0"
Driver "vmware"
EndSection

Section "Screen"
Identifier "Screen0"
Device "Videocard0"
DefaultDepth 24

And i get the error :

(EE) Problem parsing the config file
(EE) Error parsing the config file

Fatal server error:
no screens found

XIO: fatal IO error 104 (Connection reset by peer) on X server ":0.0"
after 0 requests (0 known processed) with 0 events remaining.

What driver should i be using - as i think vmware must be wrong

OK - Following advice from http://www.x.org/wiki/FAQErrorMessag...45e9c745b6cfd4

In particalar......

(EE) No devices detected.
Fatal server error:
no screens found

It says :
It is very likely that your xorg.conf file doesn't contain the correct driver(s) for the chipset(s) in your system or that your chipset isn't supported by any of the drivers.
You can check for the detected devices in the log file (in most cases /var/log/Xorg.0.log) by looking for lines like:
(--) PCI:*(1:0:0) Neomagic Corporation NM2200 [MagicGraph 256AV] rev 32, Mem @ 0xfd000000/24, 0xfe800000/22, 0xfec00000/20
So i looked .....

(II) PCI: PCI scan (all values are in hex)
(II) PCI: 00:00:0: chip 1039,0662 card 0000,0000 rev 01 class 06,00,00 hdr 00
(II) PCI: 00:01:0: chip 1039,0003 card 0000,0000 rev 00 class 06,04,00 hdr 01
(II) PCI: 00:02:0: chip 1039,0964 card 0000,0000 rev 36 class 06,01,00 hdr 80
(II) PCI: 00:02:5: chip 1039,5513 card 8086,d61f rev 01 class 01,01,80 hdr 00
(II) PCI: 00:03:0: chip 1039,7001 card 8086,d61f rev 0f class 0c,03,10 hdr 80
(II) PCI: 00:03:1: chip 1039,7001 card 8086,d61f rev 0f class 0c,03,10 hdr 00
(II) PCI: 00:03:2: chip 1039,7001 card 8086,d61f rev 0f class 0c,03,10 hdr 00
(II) PCI: 00:03:3: chip 1039,7002 card 1039,7002 rev 00 class 0c,03,20 hdr 00
(II) PCI: 00:04:0: chip 1039,0900 card 8086,d61f rev 91 class 02,00,00 hdr 00
(II) PCI: 00:05:0: chip 1039,0181 card 8086,d61f rev 01 class 01,01,85 hdr 00
(II) PCI: 00:1f:0: chip 1039,0004 card 0000,0000 rev 00 class 06,04,00 hdr 01
(II) PCI: 01:00:0: chip 1039,6330 card 8086,d61f rev 04 class 03,00,00 hdr 00
(II) PCI: End of PCI scan

I found this though

(--) PCI:*(1:0:0) Silicon Integrated Systems [SiS] 661/741/760/

So now how do i configure the Xorg.conf file? This is getting frustrating.

OK - Its definatly the driver
I used the Vesa Driver in my xorg.conf and was able to boot it via startx [KDE not GNOME]
It then allows me to login via VNC [yay!]
BUT..........
After 30 Secs X-Server restarts and im back to square one.

Is it a known problem with this box or am i breaking it?

OS = Fedora CORE 6

Running openarena gaming server , Apache , Torrentflux ,glftpd ,vnc

Am i asking too much?

Should i reboot server?

Should i track down the driver for the video card [then KDE is hardware accelerated and may free up some CPU for VnC]

-=[FIXED]=- Utilise the following "sis" Driver.


Now i have a new problem Shocker

I want to run Startx so i use putty
Startx runs as does VNC

I can then look at my GUI

Spot on

I close putty and VNC closes [crap]

So i use Plink
Same deal -

So my question is "how can i leave a proceess running like startx?" - Solved - i now boot into init 5 [like at home] - its a dirty fix but i needed a solution

[jwh]

Hi guys,

FAO ovh sys admin...

the FreeBSD install is abit well.... "wrong" for lack of a better word.

Partition layout is completely wrong, / is home to /tmp, /var, /usr etc, doesn't contain *nearly* enough inodes.

If anything, the layout specified by sysinstall if you select auto defaults is the most sensible general purpose layout, so I suggest the install is either modified to match that, or newfs is tweaked in the install to provide serious number of inodes.

Inodes were exhausted half way through a buildworld.

I will perform an install via netboot in the meantime, but you should really fix the install.

Thanks,
Joe

[OVH.Customer]

I've been looking through the event log on the server and every hour there is an entry containing the following message.

Not listening on any interfaces

There are also entries about UDP.

Is this normal and if so what exactly does this mean?

[CraigWalker]

Firstly;
Release 1 OVH (RedHat 7.2) & Extranet Group Work (BETA) are only available in French Language.

Secondly;
When I ordered my server I got Windows Server 2003, then I thought I would try Linux thinking I could switch back to Windows at any time through the manager.

I have now found out that there is no Windows Server 2003 option in the "Choice of the operating system" section. (I thought this would appear when I moved onto Linux).

[OVH.Customer]

It doesn't contain any information.

[fozl]

Does the real time monitoring in the OVH Manager need to be enabled in some way?

Are you having any trouble with it?

[OVH.Customer]

Does the real time monitoring in the OVH Manager need to be enabled in some way?

[fozl]

not so much a bug but....

in the irc section in control panel
* * :6667 DENY

assuming its blocking all connections in and out on 6667, how can i turn this off or are we not allowed to access IRC from our dedi's?

The IRC port is blocked by default, put you can just select your IP in the drag-drop list and click on ALLOW.

On the servers where you can have IP-failovers, you could have more than 1 IP on a server, and so choose to allow IRC on one but not another for instance.

[Fenix]

not so much a bug but....

in the irc section in control panel
* * :6667 DENY

assuming its blocking all connections in and out on 6667, how can i turn this off or are we not allowed to access IRC from our dedi's?

[jwh]

this is the bugs thread not the order thread; 100 of 100 free servers have been given out, you missed out, sorry

...

[S0phie]

The renewal link on the website is broken.

http://www.ovh.co.uk/customerspace/t...t_proc.xml#ren

Thank you for letting us know about this bug.

Our developers fixed the problem.

[Addicted]

hehe, I ordered mine at 10am or so yesterday, still pending

this is the bugs thread not the order thread; 100 of 100 free servers have been given out, you missed out, sorry

[jwh]

hehe, I ordered mine at 10am or so yesterday, still pending

[Addicted]

Hi guys,

not a bug, but whats the lead time on setup?

i applied on saturday at 4:30PM GMT, had the server up and running by 5:30PM GMT but now they have lots more servers to do, considering i was one of the first!

[jwh]

Hi guys,

not a bug, but whats the lead time on setup?

[pieszz]

Hi
When I try to update my dns records in ovhmanager...
Theres still some french text in the screen...
The modification will be effective in few minutes..
Gestion des champ de pointage
pointage IPv4
A Type

pointage IPv6
Type AAAA

pointage dynamique IPv4
DynHOST Type

Gestion des Alias
Alias
CNAME Type

Gestions des champs mails
MX Type
MX Type

SPF Type
SPF Type

rest of manager seems fine in english

[smethy]

mark, i tried via windows update too neither worked!

[oles@ovh.net]

> better but nothing. Getting pretty massive packet loss. Something with

http://travaux.ovh.net/?do=details&id=1993

[Mark]

I'd like the sp2 issue resolved though if you guys can figure out what needs changing. SP2 should be default really, its been out a long time now.

I had no problem installing SP2 - I just took the automatic updates in the order that they appeared (IE7 and then Windows Server 2003 SP2) and they both installed without any problems.

[OVH.Customer]

Your computer pings fine to me. It could depend from your network and the networks between you and OVH. Try to traceroute your server and see if there is some node which delay you. I'm based in London and I don't get any packet loss from here:

64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=142 ttl=53 time=66.8 ms
64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=143 ttl=53 time=67.0 ms
64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=144 ttl=53 time=66.6 ms

--- ks353873.kimsufi.com ping statistics ---
144 packets transmitted, 143 received, 0% packet loss, time 143363ms
rtt min/avg/max/mdev = 65.172/67.775/111.767/4.428 ms

Marco.

No packet loss here either.

[Marco]

Hey guys, thank you for the server! The first day worked really nice, but today started pinging out! I cant really ssh cause of the packet loss... I tried reinstalling different distros just to see if it gets better but nothing. Getting pretty massive packet loss. Something with the network adapter or HD might be wrong.
PLease check if possible.
My server is ks353873.kimsufi.com

Thanks guys!

Your computer pings fine to me. It could depend from your network and the networks between you and OVH. Try to traceroute your server and see if there is some node which delay you. I'm based in London and I don't get any packet loss from here:

64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=142 ttl=53 time=66.8 ms
64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=143 ttl=53 time=67.0 ms
64 bytes from ks353873.kimsufi.com (91.121.99.155): icmp_seq=144 ttl=53 time=66.6 ms

--- ks353873.kimsufi.com ping statistics ---
144 packets transmitted, 143 received, 0% packet loss, time 143363ms
rtt min/avg/max/mdev = 65.172/67.775/111.767/4.428 ms

Marco.

[JulieH]

Hey guys, thank you for the server! The first day worked really nice, but today started pinging out! I cant really ssh cause of the packet loss... I tried reinstalling different distros just to see if it gets better but nothing. Getting pretty massive packet loss. Something with the network adapter or HD might be wrong.
PLease check if possible.
My server is ks353873.kimsufi.com

Thanks guys!

[michael]

Wat the hell is this i had requested a lot before than these guys and u havent given me:-( ?? u can chk bak the thred i was the next after the last one u gave i.e 76th one :-(
I hate this now.Anyways thanx for wasting my time. Bye

Nichandle: SM21402-OVH

ur customer service still !!!!!!!!!

[kayomani]

ks354978.

[oles@ovh.net]

kayomani a écrit:
>
> The vKVM doesn't seem to work I gave it an hour and restarted my server
> but I never got a email from it =x

name of the server ? I will check it.

[kayomani]

The vKVM doesn't seem to work I gave it an hour and restarted my server but I never got a email from it =x

[smethy]

i see, no problem not an issue, i wouldnt use it for that anyway, just thought i'd try and find some bugs for you.

[oles@ovh.net]

> i know its hardly a huge problem, BUT there are some websites like bbc
> iplayer wont let non-uk users watch videos: -"Sorry, this programme is
> only available to play in the UK"-. I'm sure there are lots of other
> sites which only allow country specific content too.

with you dedicated server you have 1 IP. It's French IP. With the dedicated
servers like start100M you have 2 IP: 1 French + 1 the country you want: DE, UK,
ES, PL, BE. With SP2008 you have 5 IP: 1 French + 4 ip fail-over (DE or UK or
ES or PL or BE). With HG you have 2 network interfaces so 2 IP French + 2x4 IP
failover. Example of the IP:

~$ host www.ovh.co.uk
www.ovh.co.uk is an alias for ovh.co.uk.
ovh.co.uk has address 87.98.255.34
ovh.co.uk mail is handled by 1 mx1.ovh.net.
ovh.co.uk mail is handled by 5 mx2.ovh.net.
~$ whois 87.98.255.34
% This is the RIPE Whois query server #2.
% The objects are in RPSL format.
%
% Rights restricted by copyright.
% See http://www.ripe.net/db/copyright.html

% Note: This output has been filtered.
% To receive output for a database update, use the "-B" flag

% Information related to '87.98.255.0 - 87.98.255.255'

inetnum: 87.98.255.0 - 87.98.255.255
netname: UK-OVH
descr: OVH Ltd
country: GB
org: ORG-OL17-RIPE
admin-c: OK217-RIPE
tech-c: OTC2-RIPE
status: ASSIGNED PA
mnt-by: OVH-MNT
source: RIPE # Filtered

With Kimsufi we only propose 1 IP. It's a basic offer, very cheap dedicated
server.

Octave

[smethy]

yeah, its no big problem really. I'd like the sp2 issue resolved though if you guys can figure out what needs changing. SP2 should be default really, its been out a long time now.

[OVH.Customer]

It's based on IP address. The BBC for example put these restrictions in place for a reason.

but is there not a way for ovh to fool google and other sites that the server is based in the uk for users who sign up in the uk?

If OVH could do it then other people would do it too and the BBC wouldn't bother to put these restrictions in place.

To access Google UK type in http://www.google.co.uk/ncr

It all depends on the location of the server and not where the customer is from. The Kimsufi servers are racked in France and therefore when accessing sites through these servers it'll appear as though you're in France.

[smethy]

yeah i realise that, but is there not a way for ovh to fool google and other sites that the server is based in the uk for users who sign up in the uk?

i know its hardly a huge problem, BUT there are some websites like bbc iplayer wont let non-uk users watch videos: "Sorry, this programme is only available to play in the UK". I'm sure there are lots of other sites which only allow country specific content too.

[arewenotmen]

Google redirects itself based on where it thinks you are, so if the server is in France, that's what you'll get. Not really a bug, and you can force it to UK.

[smethy]

bugs ive found:

google.co.uk redirects to google.fr, i would have thought that ovh.co.uk would redirect to the uk site.

firefox 2.0.0.12 worked fine for 2 days and a few restarts, now wont start, the process runs for about 10secs then quits, not sure why, wasnt running and plugins or add-ons either.

win 2003 web is only sp1, why not sp2? i downloaded the full installer for sp2 but i get this error when trying to install it:



256mb ram is a little harsh, 512mb should be the default in my opinion.




Regarding the below email contact i received from you:




"Here are the details of the intervention carried out by our
technicians

Date: 2008-02-24 00:50:24 : ******.kimsufi.com detected as down
Date 2008-02-24 01:13:05, ben made Hardware diagnosis: Le serveur était éteint, je l'ai redémarré.

- La température du CPU est correcte.
- J'ai vérifié le Bios et apporté les modifications nécessaires au bon redémarrage du serveur.
- Un reboot hard a été effectué pour tester le redémarrage à distance.
- Un Memtest a été lancé.

Votre machine est bien repartie, elle ping et le port SSH est ouvert.


Thank you for having confidence in us.

Yours sincerely,
OVH Technical Support"


i'm English, i signed up via the english site therefore contact should be in english, i cannot speak french so i dont know what the above information says, you should get an english speaking person to write emails to uk users.

Hopefully if these issues are addressed i may decide to pay for the server after the 1yr, i'll see how things go.

[OVH.Customer]

The renewal link on the website is broken.

http://www.ovh.co.uk/customerspace/t...t_proc.xml#ren

[Coxy69]

Ok

Just spent 4 hours trying to set up the kimi as a game server [ in particular openarena]

OS = Windows 2003

[Info =http://openarena.wikia.com/wiki/Main_Page]

Now everything was going well - speedy http download of the 250MB file

I installed without a hitch

Made the relevant config file

THEN came the problem

Unable to load OPEN GL - well the fix involves going to DISPLAY-->Settings-->Advanced BUT ADVANCED is greyed out due to remote desktop settings
I tried to use VNC to put "myself in the chair" but i got "remote connection refusal" even with correct authentication - i am presuming you have put a
So unable to change the hardware acceleration bar to FULL.
After altering it in the registry i realised that win 2003 is not being helpful - and it was during this stage i noticed that it was using 200MB of the system RAM

So i will be trying again tommorrow with a differnt OS - more than likely ubuntu. [this distro is supported heavily by openarena staff]

Will report back if succesfull

[pieszz]

tried to order a domain from ovh manager v3
it checked the domain was free
asked me to confirm by clicking accept
then it opened a page in a new window.... http://www.ovh..co.uk/

:O

[Addicted]

Found webpanel bugs:

all of the additional services links point to FR pages
changing reverse DNS in panel doesn't work in firefox (popup doesn't show) (works in IE7)

[psrst143]

i hve a Keyboard BUG in ubuntu 7.04

in ubuntu desktop when i type for example "d" it is taken as "g" etc

please fix this issue ASAP....

My Number: 3698718

[arewenotmen]

OK, I've a CP bug for you:

OVH Manager > My Invoices > either Invoices per date or per domain > proceed until you find your invoice > click the magnifying glass.

An error comes up, the header in French ('il y a une erreur' then the rest in English) which says 'the invoice can't be viewed here, go to https://www.ovh.com/cgi-bin/gb/order...splay-bill.pl&[removed]'.

If you go to that link it says 404.

[Addicted]

Hi,
I sent a support message via https://www.ovh.com/managerv3/beta/s...ort.xsl&csid=0
and i'm in the English panel, but it's sent me a summary in french directing me to a webpage also in french? I don't speak french very well so i have no idea what it says!

My support question was: i've renewed ks353563.kimsufi.com for 12 months as i only applied for one month, so could an admin please changed it to 12 months?
Thanks!
Addicted

[Addicted]

Hi,

Im looking for a free web host client like CPanel, that I can use on the Free Trial Server?
When you select them from the list, which one should I choose if any. (Ready to use Section)

Because I will be looking to reinstall if I can get a free web server like Cpanel.

At the moment I have reinstalled to Ubuntu just to test it out!

Thanks

Chris

Try Plesk

[CraigWalker]

Browsers tested;

Firefox 2.0.0.12
Safari 3.0.4
Opera 9.25

When I log into the manager on http://www.ovh.co.uk (OVH tools->Manager on the right hand side) the Manager v3 loads in French. I have to click the logout icon (top right) which bring me to this page https://www.ovh.co.uk/managerv3/logi...guage=fr&csid= and then login selecting English as my language.

Internet Explorer 7.0

When I log into the manager on http://www.ovh.co.uk (OVH tools->Manager on the right hand side) it brings me straight to this page https://www.ovh.com/managerv3/login....pl&language=fr

[chris1212]

Hi,

Im looking for a free web host client like CPanel, that I can use on the Free Trial Server?
When you select them from the list, which one should I choose if any. (Ready to use Section)

Because I will be looking to reinstall if I can get a free web server like Cpanel.

At the moment I have reinstalled to Ubuntu just to test it out!

Thanks

Chris

[joet1110]

I havn't had any login problems with Plesk. Although when I installed CPanel I was told I have an invalid license.
Cheers

[Addicted]

Installing windows professional 32bit is actually windows server 2003

[jwilliams88]

Encountering some problems with Plesk upon first login.



Said error files included in zip. http://rapidshare.com/files/94310077/appcompat.zip.html

Will continue to look into the error.

[oles@ovh.net]

Addicted a écrit:
>
> Hi,
> I just thought i'd make another thread, seeing as the other one is

good idea

> getting cluttered up, feel free to delete it if you wish, if not, please
> post your bugs here!
> Thanks!
> Addicted
>
>
> Mine:
> i just did an OS reinstall, and it gave me a password for the 'admin'
> account, but it does not work for the root account and the old root
> account password does not work! i'm in ubuntu desktop by the way

what is your dedicated server name ? ip ? I will check up.

[Addicted]

Hi,
I just thought i'd make another thread, seeing as the other one is getting cluttered up, feel free to delete it if you wish, if not, please post your bugs here!
Thanks!
Addicted