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error in renewing the service


Wajdan
25-10-2014, 10:21
Quote Originally Posted by S0phie
What's your nic-handle? If your account is managed by France, please contact the support there.
My account is UK based. The issue was resolved when I tried to renew again after few hours.

S0phie
24-10-2014, 18:39
What's your nic-handle? If your account is managed by France, please contact the support there.

Wajdan
24-10-2014, 08:53
When I go to manager and click on renew I receive following error:

Désormais, le renouvellement d’un serveur requiert l’enregistrement d’un moyen de paiement (carte bancaire, autorisation de prélèvement SEPA, compte PayPal).
De cette façon, vous bénéficiez d’une tacite reconduction de vos services, à la fréquence de votre choix : 1, 3, 6 ou 12 mois.
Pour activer dès maintenant le renouvellement automatique de vos services, rendez-vous dans votre espace client.
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From google translate:

Now, the server requires a renewal of the registration of a means of payment (credit card, debit authorization SEPA PayPal account ) .
This way , you get an automatic renewal of your services, the frequency of your choice: 1, 3 , 6 or 12 months.
To activate now the automatic renewal of your services, go to your account.

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I dont want any automatic renewal. I am a reseller and I only pay wen a client renews the service. Whats going on ?