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my vat removal request is completely ignored


Criot
27-10-2014, 12:28
Quote Originally Posted by start-your-web
hi

from 3 weeks i requested to remove vat and refund that i already paid they requested some documents i sent them.
david told me that a reminder has been sent to billing team until now iam still paying a vat for ips and they didn't refund the paid vat.

also they closed my ticket in billing department without a reply.

this is my second post about the same problem.
http://forum.ovh.co.uk/showthread.ph...mp-vat-removal

as you see the first post didn't help to solve my problem so is it the time to go to webhostingtalk?!!!
Threats with posting on WHT won't make a difference to OVH, everyone over there already knows that OVH support isn't the fastest when it comes to VAT removal and verification. Your only option is to wait.

start-your-web
27-10-2014, 10:55
hi

from 3 weeks i requested to remove vat and refund that i already paid they requested some documents i sent them.
david told me that a reminder has been sent to billing team until now iam still paying a vat for ips and they didn't refund the paid vat.

also they closed my ticket in billing department without a reply.

this is my second post about the same problem.
http://forum.ovh.co.uk/showthread.ph...mp-vat-removal

as you see the first post didn't help to solve my problem so is it the time to go to webhostingtalk?!!!