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more then 80% UDP missed on ns338168.ip-5-39-73.eu


Neil
14-11-2014, 17:20
Hi

Best to open an incident ticket at the following link in the OVH Manager V3 https://www.ovh.co.uk/managerv3/logi...agerv3/home.pl, under 'My Services', Contact Our Support and Submit an Incident Ticket.
Pablitos
14-11-2014, 15:58
Quote Originally Posted by Neil
Hi

Open an incident ticket in your OVH Manager with the logs, this would be the best way to get this is resolved.
Of course I did that! First ticket was closed without any response and explanation. Second just stuck without any response!
21/10/2014 https://www.ovh.com/manager/web/inde...messages/70435
10/11/2014 https://www.ovh.com/manager/web/inde...messages/72315
heise
14-11-2014, 13:23
See 2nd post http://forum.ovh.co.uk/showthread.ph...ll=1#post65933 . I think he already did that.
Neil
14-11-2014, 12:23
Hi

Open an incident ticket in your OVH Manager with the logs, this would be the best way to get this is resolved.
Pablitos
14-11-2014, 07:50
still waiting
Pablitos
11-11-2014, 18:15
Quote Originally Posted by Neil
Hi

Do you have any logs you can post here about the issue?
iperf -c 5.39.XX.XX -u -p 33001 -b 200K
------------------------------------------------------------
Client connecting to 5.39.XX.XX, UDP port 33001
Sending 1470 byte datagrams
UDP buffer size: 240 KByte (default)
------------------------------------------------------------
[ 3] local 5.9.YY.YY port 56093 connected with 5.39.XX.XX port 33001
[ ID] Interval Transfer Bandwidth
[ 3] 0.0-10.1 sec 247 KBytes 200 Kbits/sec
[ 3] Sent 172 datagrams
[ 3] Server Report:
[ 3] 0.0-1061525.2 sec 165 KBytes 1.27 bits/sec 0.462 ms 57/ 172 (33%)
Neil
11-11-2014, 09:23
Hi

Do you have any logs you can post here about the issue?
Pablitos
11-11-2014, 06:57
Quote Originally Posted by Pablitos
It is highly critical, to solve the issue with missed UDP packages. If you will not provide a quick solution, we will have to escalate this question
I'm still waiting!
Pablitos
06-11-2014, 17:01
Quote Originally Posted by WillOVH
We received your email. The issue is with our technicians and we will update you via email shortly. Thank you.
It is highly critical, to solve the issue with missed UDP packages. If you will not provide a quick solution, we will have to escalate this question
WillOVH
31-10-2014, 11:36
We received your email. The issue is with our technicians and we will update you via email shortly. Thank you.
Pablitos
30-10-2014, 13:43
Hello
We have an issue with missed UDP packages on ns338168.ip-5-39-73.eu. Your support can't resolve this issue for 2 weeks. Could you help me with this?