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Order status

10-11-2014, 17:03
I just validated my account for VAT removal with the exact same documents. Why do I need to provide them yet again? Makes no sense.

10-11-2014, 12:40

An email was sent to you this morning. You must provide a copy of ID and a proof of address to get your order validated.

08-11-2014, 08:42
Please give me an update on order 32667922. All I have is an email saying:

We confirm the receipt of your payment corresponding to
order number 32667922

Any help would be appreciated, thanks!