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Unable to reinstall dedicated server

09-11-2014, 15:57
For support u will wait days or even weeks, taht is normal practice with SoYouStart.
Try to call them, they will open ticket to tehnician, it is usauly faster (but more expensive for u) to they contact u via email.

Wef months ago, I couldn't get in touch with support for more then a month, then I called them, they opened ticket and within a few day i got answer.

09-11-2014, 09:30
I ordered my SYS server yesterday, built it with Ubuntu which worked fine.

However I can now not rebuild it to anything else! It always fails and says there was an error rebooting the server and an automatic intervention has been arranged - that was nearly 12 hours ago, and still nothing has changed (despite the SYS website saying technicians are available 24/7.)

I've tried the following images:

  • ESXi 5.1
  • ESXi 5.2
  • ESXi 5.5
  • Hyper-V Server 2012 R2

I'd like it to be Hyper-V 2012 R2. I also e-mailed support but haven't heard anything back yet.