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Default Gateway in Soyoustart


hazem
28-11-2014, 19:55
Quote Originally Posted by S0phie
Is your issue fixed now?
Yes my issue was fixed

Thanks

S0phie
27-11-2014, 13:29
Is your issue fixed now?

hazem
26-11-2014, 21:33
Quote Originally Posted by S0phie
Where did you order your soyoustart server?

soyoustart.co.uk? .ie? .com?
Soyoustart.ie

Mr. William - Customer Support contacted with me about this issue.

S0phie
26-11-2014, 18:48
Where did you order your soyoustart server?

soyoustart.co.uk? .ie? .com?

hazem
25-11-2014, 15:00
Quote Originally Posted by Neil
You need to contact support then with an ifconfig and route -n so we can check what is loaded into the VM.
But My support is Soyoustart I try to get support asked me to create account how can I contact support team to give them the results of above??

sorry I'm new with you.

Neil
25-11-2014, 14:45
You need to contact support then with an ifconfig and route -n so we can check what is loaded into the VM.

hazem
25-11-2014, 11:20
Thanks about your reply,

Yes I did that, as the following:

IP Address: Ip Failover
Subnet Mask: 255.255.255.255
Default Gateway: IP Server and replace ending 3 digists with 254 I.e. XXX.XXX.XXX.254

I did the above also sending me a but misconfigration for Failover IP,

Kindly help to solve this issue

Neil
25-11-2014, 11:07
Hi

What do you need to know? The Gateway would be your servers IP but the last bit change it to 254, so if your IP was 100.121.131.141 it would be 100.121.131.254

hazem
25-11-2014, 11:01
Hi,

I have big probelms with Soyoustart that I get an server with IP: XXX.XXX.XXX.XXX and asked for block 4 IP and recevied email for them
### ### ### ###

Now I divided my sever into VPSs and each one have Failover IP I.E ### ### ### ### the probelm that soyoustart sent me email to till me there are miscongigration about failover IP and send me the link to learn me do that and I applied all on the link but still sending me I asked to tell me what can I do for this issue because I do all they need in OVH link but they haven't any support I'm amazing.

So
kindly any persons have supported ٍSoul and give me the step by step how can I solve this issue?

Thanks in Advance