OVH Community, your new community space.

I cant continue order can't pay.


S0phie
04-12-2014, 14:00
Lineage Loyal,

I'm closing this thread since your issue is already being dealt with in another thread.

Smally1997
03-12-2014, 13:57
I replied to the other thread read my reply there.

Lineage Loyal
03-12-2014, 13:55
Quote Originally Posted by Smally1997
Did you order your server from ovh.ie? If you didn't then you should be sending it to validation@soyoustart.com
I have order from Soyoustart.com but now expired order and for new order need validate say Nic existant invalide: ll103041-sys

Smally1997
03-12-2014, 13:46
Did you order your server from ovh.ie? If you didn't then you should be sending it to validation@soyoustart.com

Lineage Loyal
03-12-2014, 13:40
Quote Originally Posted by Daniel OVH
@Lineage Loyal, please don't spam the forum or our ticket system or we will have to ban you.

The reason you can't order is because we havn't received your validation documents
this documents? Proof of ID:
ID card
Driving Licence
Passport
Proof of address:
Utility bill (Gas, electricity, phone)
Bank statement
Official correspondence

if this i have send it on support email and on validation-ie@soyoustart.com

Daniel OVH
03-12-2014, 11:34
@Lineage Loyal, please don't spam the forum or our ticket system or we will have to ban you.

The reason you can't order is because we havn't received your validation documents

Lineage Loyal
03-12-2014, 09:39
Activate my nic: ll103041-sys
and i have try order before 5 days dedicate and now expired. i try to order again say : Nic: ll103041-sys
please activate my nic.
Question: Its possible to connect on essential server e3- ssd2 with remote desktop? and i can install/run mysql yes?

Lineage Loyal
02-12-2014, 18:50
Quote Originally Posted by lineage loyal
come on man come on fast omg very low team................ What happend tell me . Create one online support because very poor supporter 3 days waiting.... Nic: Ll103041-sys and my order have expired now i try to order new i see this error: Nic existant invalide: Ll103041-sys please make something!!!1
... Waitinggg

Lineage Loyal
02-12-2014, 13:51
COME ON MAN COME ON FAST OMG VERY LOW TEAM................ WHAT HAPPEND TELL ME . CREATE ONE ONLINE SUPPORT BECAUSE VERY POOR SUPPORTER 3 DAYS WAITING.... nic: ll103041-sys and my order have expired now i try to order new i see this error: Nic existant invalide: ll103041-sys please make something!!!1

Lineage Loyal
02-12-2014, 06:57
Quote Originally Posted by mariaandreson
I want to make an order. Please let me know how can i do this?
Please create your own topic here i want to solve my problem. Sys team chech up reply

mariaandreson
02-12-2014, 06:27
I want to make an order. Please let me know how can i do this?

Lineage Loyal
02-12-2014, 06:18
İ cant say:Nic existant invalide: ll103041-sys, sys team help please omg

edan
02-12-2014, 02:39
This is normal if your account not yet validated and you need to re-order again.

Criot
01-12-2014, 23:21
Quote Originally Posted by Lineage Loyal
Hi. My order Number:
33056368
Date:
29/11/2014 20:03:23 GMT+0100
My NicHandle: ll103041-sys
I see "Error: This order has expired" ! Please make something i have ready money etc only waiting for "PAY FOR FINISH" i want it ready for tommorrow if its possible please.
You'll probably have to place a new order, you need your account to be validated to make the payment though.

Lineage Loyal
01-12-2014, 20:54
Hi. My order Number:
33056368
Date:
29/11/2014 20:03:23 GMT+0100
My NicHandle: ll103041-sys
I see "Error: This order has expired" ! Please make something i have ready money etc only waiting for "PAY FOR FINISH" i want it ready for tommorrow if its possible please.

Lineage Loyal
01-12-2014, 17:53
@davidovh here?? fast??? i want ready in 1 hours because i open sv.....

Lineage Loyal
01-12-2014, 17:12
Quote Originally Posted by davidovh
Hello,

Could you provide your Nichandle or Order Number and I will look into this issue further for you.
33056368 please fasttt

davidovh
01-12-2014, 16:55
Quote Originally Posted by Lineage Loyal
really what happened man... are you sure? expired my order? :O and now my choose not have lol man i want back my order.
Hello,

Could you provide your Nichandle or Order Number and I will look into this issue further for you.

Lineage Loyal
01-12-2014, 14:14
Quote Originally Posted by Lineage Loyal
my order deleted? :O
really what happened man... are you sure? expired my order? :O and now my choose not have lol man i want back my order.

Lineage Loyal
01-12-2014, 13:54
Quote Originally Posted by davidovh
Hello, Could you provide your Nichandle or your order number an I will look into the status of your order.
my order deleted? :O

davidovh
01-12-2014, 12:29
Quote Originally Posted by Lineage Loyal
Connection time : 2014-11-29 20:06:52 GMT +1
Hello, Could you provide your Nichandle or your order number an I will look into the status of your order.

Criot
01-12-2014, 00:35
Quote Originally Posted by Lineage Loyal
Connection time : 2014-11-29 20:06:52 GMT +1
No, on the website in a circle it will state something like 120 sec, 24 hours, 10 days etc. What did that state when you ordered?

It will look like this:

LawsHosting
30-11-2014, 23:52
Why OVH fail to tell people they need to validate first is beyond me?

Seems so ídíotic letting them chalk up an order just for it to expire because validation takes an age to complete... It might reduce rage too!

Lineage Loyal
30-11-2014, 22:16
Quote Originally Posted by Criot
What did the delivery time state on the site when you ordered?
Connection time : 2014-11-29 20:06:52 GMT +1

Criot
30-11-2014, 22:02
Quote Originally Posted by Lineage Loyal
and if approve my account tomorrow and I go to pay In how much time will be ready dedicated? like 20-30 min?
What did the delivery time state on the site when you ordered?

RikT
30-11-2014, 20:56
lol you will prolly have to wait a week to get validated anyways they are not too speedy

Lineage Loyal
30-11-2014, 20:54
Quote Originally Posted by Criot
Not going to happen, UK support only work Monday to Friday.
and if approve my account tomorrow and I go to pay In how much time will be ready dedicated? like 20-30 min?

Criot
30-11-2014, 20:28
Quote Originally Posted by Lineage Loyal
I have make all this please fast Im need to have ready in 1 hours
Not going to happen, UK support only work Monday to Friday.

Lineage Loyal
30-11-2014, 19:08
I have make all this please fast Im need to have ready in 1 hours

edan
30-11-2014, 18:38
Quote Originally Posted by Lineage Loyal
how?
Please read this thread http://forum.ovh.co.uk/showthread.ph...customers-only

Lineage Loyal
30-11-2014, 16:45
Quote Originally Posted by edan
You need to validate your account first.
how?

edan
30-11-2014, 16:04
You need to validate your account first.

Lineage Loyal
30-11-2014, 15:35

Lineage Loyal
30-11-2014, 15:28
Hello title say all, how i can pay my order? i want to have today ready... i get this :

If you feel you should be exempt from VAT, please contact our team


No payment method, please contact us