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Account in arrears but not MY account?

Edouard OVH
16-12-2014, 17:15

The forum is not an official support channel, could you please contact OVH either by phone or email so that we can assist you with your billing enquiry.

16-12-2014, 14:30
If you are from the UK then phone OVH.

16-12-2014, 14:23

07-12-2014, 15:23
I keep getting a message at the top of the control panel saying "Your OVH account is in arrears on 21 Nov 2013 09:50:05. Go to the billing section to settle any outstanding payments." ... When I click the link to go to the billing section, it takes me to someone elses bill who has a Kimsufi starting with KS where as mine starts with NS.

My NIC is pd-78800-ovh and the order information states the order number and date as

Number: 21651982
Date: 01-08-2013 15:43:38

I know you don't deal with the KS on this forum anymore, but I believe this to be more of a billing / account issue rather than a server issue.