Edouard OVH
16-12-2014, 16:15
Hello,
The forum is not an official support channel, could you please contact OVH either by phone or email so that we can assist you with your billing enquiry.
Smally1997
16-12-2014, 13:30
If you are from the UK then phone OVH.
WaitingAnAge
07-12-2014, 14:23
I keep getting a message at the top of the control panel saying "Your OVH account is in arrears on 21 Nov 2013 09:50:05. Go to the billing section to settle any outstanding payments." ... When I click the link to go to the billing section, it takes me to someone elses bill who has a Kimsufi starting with KS where as mine starts with NS.
My NIC is pd-78800-ovh and the order information states the order number and date as
Number: 21651982
Date: 01-08-2013 15:43:38
I know you don't deal with the KS on this forum anymore, but I believe this to be more of a billing / account issue rather than a server issue.