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Server losing connection

13-12-2014, 14:36
Thanks for the reply.
My VPS is actually not from UK OVH so I don't think you can check it. I have just reported the problem and will wait for a reply. I will let you know if I need more help.

13-12-2014, 13:23

Can you provide me with your NIC handle or VPS address. I will check this for you.

Alternatively you can contact technical support with the information, they can also check this for you.


12-12-2014, 19:29
I often encountered crashes on my game-server and when I contacted the support, they told me to turn off the SLA monitoring. I think it stopped the crashes (last time it happened was 2014-11-16) but now I noticed that sometimes (about 2 times a day) every player gets timed out from my server. I suppose that the server loses its connection. I checked the crash log of my game and saw that there were no crashes.
I am confused and I don't know what to do. Should I open a ticket and report malfunction or is it normal for OVH VPS?
Thanks in advance.