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Server Crash On " Soyoustart " - 4 days no support!!!


davidovh
17-12-2014, 12:09
Quote Originally Posted by joe007
it's only for a OVH memebers
not including SoyouStart
Hello,

We have received your email ticket in the last hour. I have sent you an email with hardware test to perform on your server. Reply to this email and the technicians can investigate the issue further.

joe007
15-12-2014, 23:12
it's only for a OVH memebers
not including SoyouStart

Smally1997
15-12-2014, 23:02
https://www.ovh.co.uk/support/declare_incident.xml

joe007
15-12-2014, 22:45
Restarting himself every 30 minutes

Smally1997
15-12-2014, 22:28
And your server will not start at all?

joe007
15-12-2014, 22:22
Quote Originally Posted by Smally1997
What model did you get?
E3-SAT-3 Intel Xeon E3 1245v2 4 c/ 8 t 3.4 GHz+ 32 GB 2 x 2 TB SATA Soft 16*

Smally1997
15-12-2014, 22:13
What model did you get?

joe007
15-12-2014, 21:49
Quote Originally Posted by Smally1997
Do you have ECC ram
I Don't Know, How Can I Check it?

Smally1997
15-12-2014, 17:00
Do you have ECC ram

joe007
15-12-2014, 00:30
Hello, i am a client of "soyoustart" and have a big server crashes for 4 days. i tryed to send an e-mails to they support and diden't recieved any answer.
this is the log from the " rescue more " test. can you help me please???

Server's ip: 94.23.194.157


######################
# Test on thread 1
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 2
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 3
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 4
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 5
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 6
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : setting 0testing 0setting 1testing 1setting 2testing 2setting 3testing 3setting 4testing 4setting 5testing 5setting 6testing 6setting 7testing 7setting 8testing 8setting 9testing 9setting 10testing 10setting 11testing 11setting 12testing 12setting 13testing 13setting 14testing 14setting 15testing 15FAILURE: possible bad address line at offset 0x1dc76758.
Test FAILURE return code : 9


######################
# Test on thread 7
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok


######################
# Test on thread 8
######################
memtester version 4.2.1 (64-bit)
Copyright (C) 2010 Charles Cazabon.
Licensed under the GNU General Public License version 2 (only).

pagesize is 4096
pagesizemask is 0xfffffffffffff000
want 3862MB (4049600512 bytes)
got 3862MB (4049600512 bytes), trying mlock ...locked.
Loop 1/1:
Stuck Address : ok