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how long does validation takes?


TomOVH
19-12-2014, 13:25
Hello,

Apologies for the delay, all validations are done in a queue based system, we will update you as soon as we can.

edvinsdainis
19-12-2014, 10:18
Hi, i ordered a vps, and then got message that i need to validate my account, im from Latvia - thats in EU, but ok, i took a picture of my id card, plus bill from my internet provider, and send it to ovh client support e mail, but still, its almoust 2 days, and no message from them, how long can it take???

Your user account has not yet been validated.

To order, please send the following two documents to customersupport@ovh.ie by quoting your nichandle: de101112-ovh

Proof of ID:
ID card
Driving Licence
Passport
Proof of address:
Utility bill (Gas, electricity, phone)
Bank statement
Official correspondence


it was @ 17.12 15:12