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Server randomly reboots, no reaction of support for more than 24h

heise

25-12-2014, 07:36

You pray you don't get any...

ki11069

25-12-2014, 05:36

Originally Posted by theatheist

Hi,

I hate to be bearer of bad news but you will very likely not get any actual resolution (if any) for weeks.

Seems like you've been here for a while. How do you manage your server issues?

theatheist

24-12-2014, 19:39

Hi,

I hate to be bearer of bad news but you will very likely not get any actual resolution (if any) for weeks.

webivan

24-12-2014, 14:38

Hello.
TICKET#2014121919094639
No answer and any signs of activity for more than 24h. When should I expect resolution?