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HELP renewal not working


lightsurge
28-12-2014, 11:49
I renewed my server yesterday and got the "payment validated" message. Today I got a message saying my server was suspended.

So I've renewed again twice, each time getting the validation message, but have not received any confirmation emails... and server is still suspended.

Nic handler wd26290-sys

I think I've probably paid 3 times but the automated renewal is just not working?

I rang the technical number and they said they couldn't do anything and I'd have to ring so you start support on Monday.