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VAT Removal verified but still being charged?


davidovh
27-01-2015, 16:43
Quote Originally Posted by hostt
Still nothing, can you please provide me an update I haven't received any responses to my emails ...
VAT has since been removed from your account and a request has been made for the refund of VAT on your order. In future please use the contact form on the SoyouStart.ie website.
hostt
24-01-2015, 00:47
Still nothing, can you please provide me an update I haven't received any responses to my emails ...
TomOVH
30-12-2014, 16:28
Hello,

I've passed this on to our validations department who will take care of this ASAP.
hostt
29-12-2014, 15:04
I had VAT removal verified on November 14, 2014, under ticket number 2014102977002612 but it still shows VAT being charged when I attempt to pay invoice. I also have not received any refund on previously paid VAT invoices.

The server that VAT is still being charged on is:
ns390839.ip-188-165-250.eu

I also have a server under my account with SYS Canada (was told can not currently combine US and CA accounts) that is being charged VAT (and have not received refunds) as well. VAT removal was verified from Ireland (validation-ie@soyoustart.com)

That server is:
ns4009555.ip-192-99-9.net

Thank You