OVH Community, your new community space.

OVH forum posting guidelines and scope of support


Jane - OVH
31-12-2014, 14:13
Hi all

The OVH forum is a community led initiative that allows other OVH & SYS customers and potential customers to discuss products, services and anything which is of interest, helpful and beneficial to our members. It exists to encourage useful and helpful discussions so that everyone benefits.

New customers of OVH, SYS and KS must be validated first before their order can be processed. Information about this is given during the ordering process. Anything related to validations and vat exemptions will NOT be supported on this forum. Billing discussions on a public forum are not secure and may lead the poster to be banned indefinitely. Please note that it can take up to 24/48 hours (Mon - Fri) for accounts to be validated. We appreciate your patience with this and confidence in us that your account will be validated as soon as possible. Please note it is processed on a queue based method, first come first served. Sending multiple emails will only delay this process.

For further information please visit the appropriate OVH Group site:

http://ovh.ie
http://ovh.co.uk
http://www.soyoustart.com/ie/
http://www.soyoustart.com/en/


For any issues relating to OVH support or validation please use the
contact us form on the OVH website or give us a call.

OVH UK - for UK resident customers ONLY.
Commercial: http://www.ovh.co.uk/support/commercial_questions.xml
Orders in Progress and Billing:
http://www.ovh.co.uk/support/billing_orders.xml
Technical Support: http://www.ovh.co.uk/support/technical_assistance.xml
Incidents: http://www.ovh.co.uk/support/declare_incident.xml
VIP Incidents: http://www.ovh.co.uk/support/declare_VIP_incident.xml

Commercial questions: 020 7357 6616
Technical support: 020 7357 6616
Local call rates
For non-UK customers: +353 1 6390037

OVH IE - for IE and international customers

Commercial: http://www.ovh.ie/support/commercial_questions.xml
Orders in Progress and Billing: http://www.ovh.ie/support/billing_orders.xml
Technical Support: http://www.ovh.ie/support/technical_assistance.xml
Incidents: http://www.ovh.ie/support/declare_incident.xml
VIP Incidents: http://www.ovh.ie/support/declare_VIP_incident.xml

Commercial questions: 00353 1 6390037
Technical support: 00353 1 6390037

SYS

For any issues relating to SoYouStart support or validation please use
the contact us form on the SoYouStart website or give us a call.

IE or international:
http://www.soyoustart.com/ie/contact...r-services.xml
01691 7283 / 00353 1691 7283

UK:
http://www.soyoustart.com/en/contact...r-services.xml
0203 318 3832 / 0044 203 318 3832




Kimsufi

For any issues relating to Kimsufi support or validation please use the
contact us form on the kimsufi website.

Please note, the Kimsufi FAQs which you should consult before submitting your tickets.
http://www.kimsufi.com/en/faq/
http://www.kimsufi.com/en/support/contact_us.xml

We hope all our members can add and get the best out of the forum. We are always happy to hear of ways that can improve the forum for the mutual benefit of all its members.


Happy posting