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VAT re-added to account during order.


theatheist
06-01-2015, 08:21
Quote Originally Posted by heise
They are slow but they will refund it.
They really need to employ/train more staff. There just simply isn't any excuse for a company this big with this many customers to have so few support staff. To have to wait weeks for replies to tickets or for hardware to be replaced is just ridiculous.

heise
06-01-2015, 07:26
They are slow but they will refund it.

theatheist
06-01-2015, 04:14
Quote Originally Posted by S0phie
Hi

Please check http://forum.ovh.co.uk/showthread.ph...ope-of-support

or contact our Irish support directly.
Hi,

Thanks, it has since been removed.

I did contact support directly firs but I received no reply. The VAT has since been re-removed but I would have appreciated a response from them.

Also what is happening as far as refunds for the overcharges?

S0phie
05-01-2015, 12:30
Hi

Please check http://forum.ovh.co.uk/showthread.ph...ope-of-support

or contact our Irish support directly.

theatheist
03-01-2015, 20:36
Please edit my account and remove VAT. Documentation has already been provided and verified a year a go but VAT seems to have been re-added and I'm been charged on invoices.