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Drive temperatures


Neil
15-01-2015, 16:28
Hi, I have replied.

Andyc
15-01-2015, 15:40
Quote Originally Posted by Neil
Hi

If you have sent an email then the SYS Team will take a look.
as you requested the Email was sent Tuesday

Neil
15-01-2015, 14:39
Hi

If you have sent an email then the SYS Team will take a look.

Andyc
15-01-2015, 13:29
Still no reply ..... Can you please remove this server from my account and issue a full refund as this server is not useable and has not been since it was issued ... I will be advising my credit card not to pay for this item .. many thanks

( I've also emailed this to support)

Neil
13-01-2015, 13:46
Hi

Okay reply to my email I sent you and I will get the hardware team to check.

Andyc
13-01-2015, 12:35
Hi thanks for the reply .. its the 18 errors that are showing at the top of my post ..
Andy

Neil
13-01-2015, 11:29
Hi

Everything looks okay, what is the error(s) you are concerned about?

Andyc
12-01-2015, 19:50
nic .. ca289630-sys
server .. SYS-IP-1
os .. Xubuntu Desktop 14.04

Delevery today 16.43

xxxxxxxxxxxxxxxxx Drive temperatures sda: 37℃ (18 errors!) sdb: 39℃ xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

Any help with this .. Many thanks


Conformance testing
ns350527.ip-94-23-1.eu server No.144903
Processors
Processor(s) ok
processor(s) detected: Intel(R) Xeon(R) CPU W3530 @ 2.80GHz
Frequency: ok
the frequency of your processors (2801 Mhz) complies with the manufacturers specifications and did not decline during load testing
Load Test: ok
different load tests have been executed on your server, the server remained stable when they were being carried out
Temperature: ok
la temperature remained stable during the load tests
RAM
Size ok
16031 MB detected
Memtest: ok
without any errors detected during the RAM tests
Bios
Version: ok
your bios version was approved by OVH, mother card detected: X8STi, bios version detected: 2.0
Virtualisation activated
the vmx or svm flag is present and virtualization is enabled in the bios
Disks
Conforms
2 x 2000 GB sata
Reading speed: ok
sdb (serial number : PN2181P6HTJNKX) : 163.93 MB/s
sda (serial number : PN1134P6HW3T7W) : 156.09 MB/s
S.M.A.R.T: ok
the S.M.A.R.T tests "health status" and "self test" successfully passed on your hard drives
Sector states: ok
no bad sectors have been detected on your hard drives
Firmware versions: ok
the firmware versions of your discs were approved by OVH

Got a little more info ...

Location SATA device A
Full SMART status report
smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.23-xxxx-std-ipv6-64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model: HGST HUS724020ALA640
Serial Number: PN1134P6HW3T7W
LU WWN Device Id: 5 000cca 22dda6bb8
Firmware Version: MF6OAA70
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Jan 12 20:40:43 2015 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 28) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 340) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0
2 Throughput_Performance 0x0005 135 135 054 Pre-fail Offline - 84
3 Spin_Up_Time 0x0007 131 131 024 Pre-fail Always - 471 (Average 481)
4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 46
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 145 145 020 Pre-fail Offline - 24
9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 294
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 46
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 50
193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 50
194 Temperature_Celsius 0x0002 162 162 000 Old_age Always - 37 (Min/Max 13/49)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 18

SMART Error Log Version: 1
ATA Error Count: 18 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 18 occurred at disk power-on lifetime: 199 hours (8 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 00 00 00 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ec 00 00 00 00 00 a0 00 5d+10:01:23.124 IDENTIFY DEVICE
60 08 01 07 00 00 00 ff 5d+10:01:22.814 READ FPDMA QUEUED
60 08 00 00 00 00 40 00 5d+10:01:22.797 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 5d+10:01:22.796 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 e0 00 5d+10:01:22.796 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]

Error 17 occurred at disk power-on lifetime: 199 hours (8 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 07 00 00 00 Error: ICRC, ABRT at LBA = 0x00000007 = 7

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 08 00 00 00 00 40 00 5d+10:01:22.797 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 5d+10:01:22.796 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 e0 00 5d+10:01:22.796 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 a0 00 5d+10:01:22.795 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 5d+10:01:22.795 SET FEATURES [Set transfer mode]

Error 16 occurred at disk power-on lifetime: 199 hours (8 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 00 00 00 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ec 00 00 00 00 00 a0 00 5d+10:01:17.495 IDENTIFY DEVICE
60 08 01 07 00 00 00 ff 5d+10:01:17.184 READ FPDMA QUEUED
60 08 00 00 00 00 40 00 5d+10:01:17.173 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 5d+10:01:17.171 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 e0 00 5d+10:01:17.171 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]

Error 15 occurred at disk power-on lifetime: 199 hours (8 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 01 07 00 00 00 Error: ICRC, ABRT at LBA = 0x00000007 = 7

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 08 00 00 00 00 40 00 5d+10:01:17.173 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 5d+10:01:17.171 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 e0 00 5d+10:01:17.171 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 a0 00 5d+10:01:17.170 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 5d+10:01:17.169 SET FEATURES [Set transfer mode]

Error 14 occurred at disk power-on lifetime: 199 hours (8 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 00 00 00 00 00

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ec 00 00 00 00 00 a0 00 5d+10:01:11.869 IDENTIFY DEVICE
ec 00 01 01 00 00 00 ff 5d+10:01:11.558 IDENTIFY DEVICE
ec 00 00 00 00 00 00 ff 5d+10:01:11.496 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 5d+10:00:38.214 IDENTIFY DEVICE
ec 00 00 00 00 00 00 ff 5d+10:00:21.571 IDENTIFY DEVICE

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 294 -
# 2 Short offline Completed without error 00% 291 -
# 3 Short offline Completed without error 00% 289 -
# 4 Short offline Completed without error 00% 289 -
# 5 Short offline Completed without error 00% 280 -
# 6 Short offline Completed without error 00% 271 -
# 7 Short offline Completed without error 00% 271 -
# 8 Short offline Completed without error 00% 270 -
# 9 Short offline Completed without error 00% 38 -
#10 Short offline Completed without error 00% 35 -
#11 Short offline Completed without error 00% 35 -
#12 Short offline Completed without error 00% 23 -
#13 Short offline Completed without error 00% 23 -
#14 Short offline Completed without error 00% 20 -
#15 Short offline Completed without error 00% 19 -
#16 Short offline Completed without error 00% 5 -
#17 Short offline Completed without error 00% 2 -
#18 Short offline Completed without error 00% 2 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.