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wrong invoices!


davidovh
19-01-2015, 12:47
Quote Originally Posted by start-your-web
i sent them my request 48 hour ago without getting an response.
[TICKET#2015011519000471]
Hello,

You have been sent an email regarding this issue, and how to remove the IP from your SoyouStart account.

start-your-web
17-01-2015, 15:57
Quote Originally Posted by TomOVH
Hello,

Please go to the following link and contact us from there so we can address this query for you:

http://www.soyoustart.com/ie/contact...r-services.xml
i sent them my request 48 hour ago without getting an response.
[TICKET#2015011519000471]

TomOVH
16-01-2015, 12:41
Hello,

Please go to the following link and contact us from there so we can address this query for you:

http://www.soyoustart.com/ie/contact...r-services.xml

start-your-web
15-01-2015, 18:13
Quote Originally Posted by S0phie
Please contact your local support. Billing questions / issues are not supported here.
i can't find a way to cancel or chose which service to renew in your control panel
the only choice that i have to renew all services once and i don't want that.

from there
https://eu.soyoustart.com/en/cgi-bin/order/renew.cgi

when i press on ("Click here to renew your products by using your customer ID (NIC)") and try to login i get the following error :


thanks

S0phie
14-01-2015, 14:55
Please contact your local support. Billing questions / issues are not supported here.

start-your-web
14-01-2015, 14:01
hi

my nic : aa267483-sys‏

there were a misunderstand sorry.