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Kimsufi dedicated server


Lovecaroline275
22-01-2015, 13:16
i think i need to learn more about that.

Dmoore2493
22-01-2015, 11:31
No one going to reply I'm fed up of hearing yous are seperate companies when there invoices are addressed from Ovh so clearly are the same companies

Dmoore2493
20-01-2015, 17:32
Quote Originally Posted by davidovh
Hi,

Kimsufi and SoyouStart are separate companies, it is not possible to have the remaining unused days transferred to credit for my sys server.

Please check:
http://forum.ovh.co.uk/showthread.ph...ope-of-support
Im getting object not found on that link.
So i keep hearing yous are separate companies but i have servers of all 3 of yous and every single invoice has been made out from ovh ??

davidovh
20-01-2015, 12:25
Quote Originally Posted by Dmoore2493
i do not get a reply on there and the invoice was from you guys so im come here to seek support
I see if a os has been installed im no longer eligible for a refund but i read in another thread i could have the remaining unused days transferred to credit for my sys server?
Hi,

Kimsufi and SoyouStart are separate companies, it is not possible to have the remaining unused days transferred to credit for my sys server.

Please check:
http://forum.ovh.co.uk/showthread.ph...ope-of-support

Dmoore2493
19-01-2015, 20:59
i do not get a reply on there and the invoice was from you guys so im come here to seek support
I see if a os has been installed im no longer eligible for a refund but i read in another thread i could have the remaining unused days transferred to credit for my sys server?

S0phie
19-01-2015, 15:19
Hi,

For any questions related to a Kimsufi server, please check our FAQ: http://www.kimsufi.com/en/faq/

If your question isn't listed, please use the following form to contact our KS team: http://www.kimsufi.com/uk/support/contact_us.xml

As stated here: http://forum.kimsufi.com/showthread....rt-is-changing

Dmoore2493
19-01-2015, 11:28
Hi am I able to contact Ovh support by phone regarding my kimsufi dedicated server