hello friends
I've been having this problem for the last two days. sys sending mail and breaking up access to the server My clients and I are staying in a difficult situation.
incoming mail in error are inferior to the idea of friends or moderators can help.
The following are from maiil
Dear Customer,
Our monitoring system, has just detected a defect on your server nsxxxxxxx.ip-xx-xx-xx.eu (nsxxxxxxx.ip-xx-xx-xx.eu). This defect was noted at 2015-01-22 21:07:20
Our technicians, who work 24 hours a day, have also received this alert. However, they may be conducting another intervention and we are unable to give you a precise time.
You will be informed at the beginning of the intervention by email.
While waiting for the intervention of our teams, you always have the possibility
of hardware reboot in the manager.
Logs:
----------------------
PING nsxxxxx.ip-xx-xx-xx.eu (ip adres) from ip adres : 56(84) bytes of data.
From ip adres: Destination Host Unreachable
From ip adres: Destination Host Unreachable
From ip adres: Destination Host Unreachable
From ip adres: Destination Host Unreachable
From ip adres: Destination Host Unreachable
From ip adres: Destination Host Unreachable
--- ip adres ping statistics ---
10 packets transmitted, 0 packets received, +6 errors, 100% packet loss
---------------------
For further information, please contact us at
validation-ie@soyoustart.com.
When the server connections VdS poweroff state. come back later comes mail server connection
Dear Customer,
The intervention on nsxxxxxxx.ip-xx-xx-xx.eu has been completed.
This operation was closed at 2015-01-22 21:22:22
Here are the details of this operation:
HARD Reboot
Date 2015-01-22 21:14:07, maxime.delpino made HARD Reboot:
Here are the details of the operation performed:
Server found on login screen but didn't respond to ping command.
Actions:
Down/Up on network connector -> Didn't fix the problem.
Restart the server hardware -> Ping OK.
Result:
Boot OK. Server can 'login'. Ping OK, services started.
we have created a support request, but I wanted to ask you again in this case prohibited