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I'm a new customer, how long to activate VPS?


S0phie
26-01-2015, 11:50
Hi,

Please check: http://forum.ovh.co.uk/showthread.ph...ope-of-support

As you know, our Irish validation team is dealing with your order. They will keep you updated via email. I'm now closing your thread.
LakzhikaG
26-01-2015, 11:21
Hope I can get this done by tonight. It's been 2 days already
LakzhikaG
26-01-2015, 10:41
and where exactly in manager? I couldn't find it :/

Edit: Nvm found it and replied from there
Dani
26-01-2015, 10:35
Hi

You can reply to the email within the manger if your unable to reply from your email client.

Danny
LakzhikaG
26-01-2015, 10:31
Apparently I can't reply back to your email.

"Hi. This is the qmail-send program at 5.mail-out.ovh.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out."
LakzhikaG
26-01-2015, 10:20
Quote Originally Posted by Dani
Hi

We have sent you an email regarding your order.

Danny
Atlast... Replied to your email.
Dani
26-01-2015, 10:03
Hi

We have sent you an email regarding your order.

Danny
LakzhikaG
26-01-2015, 09:21
Quote Originally Posted by Criot
They work 9am to 6PM GMT, you'll need to be patient.
Is the forum time correct then?

I want my VAT to be removed too (bought it with VAT). I sent a email and they said account details are not matching even they are matching. Now there's no reply from you.
Criot
26-01-2015, 08:14
They work 9am to 6PM GMT, you'll need to be patient.
LakzhikaG
26-01-2015, 04:32
It's monday now. Any updates?
LakzhikaG
24-01-2015, 14:20
Quote Originally Posted by Criot
OVH Staff don't work weekends, only Incident support who don't verify your payment. You need to go through a verification process which is done within 2 working days, so the absolute earliest is Monday, but in reality you're looking at Tuesday or Wednesday.
Oh, didn't know about this. Anyway 'We check your payment manually' means I paid it for the service already, right? They just have to approve it?
Thank you for your reply
Criot
24-01-2015, 12:54
OVH Staff don't work weekends, only Incident support who don't verify your payment. You need to go through a verification process which is done within 2 working days, so the absolute earliest is Monday, but in reality you're looking at Tuesday or Wednesday.
LakzhikaG
24-01-2015, 10:32
I just bought Cloud VPS 1 package off OVH. I did not knew that if we are a new customer our payment had to accept manully. Well I'm okay with that but I read VPS's won't be activate till Monday (if the VPS purchased in weekends). I didn't knew that and I'm in need of that VPS as soon as possible. I can't wait till Monday.

Could some of you activate it? That would be nice.

Order no: 34805291
NIC: ll107635-ovh

Thank you.