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Unable to log ticket to request ip blocks


serverbros
02-02-2015, 20:17
Hi Dani,

Just an FYI - Can now log tickets again!

Thanks

S0phie
02-02-2015, 15:04
Hi,

Thanks for the screenshot, we have informed our sys admins and we hope it will be fixed shortly.

Meanwhile you can contact SyS support via this form: http://www.soyoustart.com/en/contact...r-services.xml

Dani
02-02-2015, 15:02
Hi

Can you provide me with your NIC handle, I will look to enable the IP blocks for your account.

Danny

serverbros
01-02-2015, 09:00
Hi,

As a few others have we are unable to log a support ticket through the control panel :

You can see the error here : http://imgur.com/88sCdKn

Any help would be appreciated as I would like to order a block of 8 ip's and need to contact support first!

Edit : called the support number and got through to france - I've to call back tomorrow......urgh.