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How many days to validated?

10-02-2015, 14:37

Please check:

10-02-2015, 12:47
Hello, i place an order (number:35474728 - rg83060-sys) before two days, and ask me to validated my account and i cant pay my order and now is expired i have send id and one bank bill and i havent any mail.
How many days take this? After that can i pay my expired order?

Sorry for my english