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Server ETA?


S0phie
16-02-2015, 12:32
Hi,

An email was sent to you on the 13th. You must provide a copy of ID and a proof of address to get your account validated.

happyman
15-02-2015, 13:53
Hi Gepard,

This is a public community/forum.

You are best contacting OVH directly to ask them this - I believe SYS servers are still built outside these hours, but give them a call to confirm. If you server needs additional verification/ID providing though, then this would only be done within their regular hours.

Thanks
Daniel

Gepard
15-02-2015, 00:48
I understand that OVH's support hours are from monday to friday, but does that mean i have to wait until monday to get my server set up? I purchased a SYS dedicated server on friday at ~ 12:00 ET. I received a letter..

[Dear Sir / Madam,

Welcome to OVH!

We confirm the receipt of your payment corresponding to
order number 35599408

Your order will be verified promptly by our team.

We would like to thank you for choosing OVH.

Kind regards,]

.. and havn't heard back from them in over 24 hours. Doing some research I found that its normal for setup to take a day, but just wondering if any staff need more information from me or if the server is still being set up. Any help is appreciated