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VPS is down


Criot
13-03-2015, 13:20
Quote Originally Posted by hotel
Criot did you read posts in this thread or maybe not
I post and number of open ticket-tickets, I just post and here on forum my problems, to speed up the process solving problems that was stretched and repeated 3 days.
Yes, but it sounds like you're opening standard support tickets rather than incident tickets? Or are you actually opening incident tickets (through the V3 Manager?)

hotel
13-03-2015, 13:01
Criot did you read posts in this thread or maybe not
I post and number of open ticket-tickets, I just post and here on forum my problems, to speed up the process solving problems that was stretched and repeated 3 days.

Criot
12-03-2015, 20:38
http://status.ovh.co.uk/?do=details&...677fa99c85f7db

Would recommend you open an incident ticket in future so you're in contact with the Technicians.

hotel
12-03-2015, 18:50
And again after few minutes Temporarily unavailable

hotel
12-03-2015, 18:48
And again, VPS IS DOWN
and cant restart or start

hotel
11-03-2015, 23:22
And again problems, server going down but now i attatched picture for you from OVH see


To add when server is on, when try okla speed test geting 2500ms ping from my country isp, before that ping was around 50 to 60ms

marks
11-03-2015, 12:57
I'm afraid that you need to show it to us. If it was a general issue, many customers would have already reported it, but obviously, it's a specific issue to your panel, so we need to see the problem

hotel
11-03-2015, 11:47
I get message from support that you had a DDOS attack yesterday in the area hosting where is my server...
I hope that is solved.
to add that server on ovh panel not hawe anymore error messages, but working slow in moments.

marks
11-03-2015, 11:38
server pings and ports are open.

If there is any error from the manager, provide screenshots. If there is any connection issue, network tests and logs.

Keep in mind that, when reporting a problem, it's got to be straight forward for us to see it so we can reproduce and/or report it

hotel
11-03-2015, 11:23
Mark in first post on this page i hawe posted ticked ID 84136.
and what logs to provide when that error messages are from your ovh web panel

edit
Now get message that ticket 2040636 will be taken by one of ovh operators, so maybe that is number of ticket, and not with ID 84136 that is i copy/paste from ovh web panel/support

marks
11-03-2015, 11:16
if you give us your vps name, we can have a look. Otherwise, you can open a ticket directly with our engineers for them to check (do provide logs such as the error messages you mentioned or network logs)

Thanks.

hotel
11-03-2015, 09:51
and problems continues, of course without response from ovh

An error occurred on loading the information. (vpsxxxxx.ovh.net : [(use return).value] Given data (name) is not valid for type double)

Disk space
Temporarily unavailable

hotel
11-03-2015, 09:18
and Problems continue this morning, vps one moment working next is down...
now geting error
An error occurred on loading the information. (vpsxxxxxx.ovh.net : [(use return).value] Given data (name) is not valid for type double)
and Incident http://status.ovh.ie/?do=details&id=8939 is closed

hotel
10-03-2015, 20:22
Now disc showing normal, but server is still down, restart standing non stop on 0%, not move for half hour +...

Criot
10-03-2015, 20:18
http://status.ovh.co.uk/?do=details&id=8939

hotel
10-03-2015, 20:12
One of my servers in Roubaix DC2 is down, geting on disc Temporarily unavailable, no chance to restart vps.
I open ticket id 84136