[duruva]

Looks like the IP was configured with the wrong network mask. Did you used /24 (255.255.255.0)?

255.255.255.255 I use it

[duruva]

yes I did the settings, but still , the warning is coming

Why 24-hour alert, ip ban is not lifted, Why not help sys team


I'm losing the customer


.

[alvaroag]

Looks like the IP was configured with the wrong network mask. Did you used /24 (255.255.255.0)?

[Criot]

Do what the email says, configure your IP properly.

[duruva]

Hi

You can unblock the IP within your manager, however the reason why the IP has been blocked is due to an bad configuration.

It is advisable for you to correct the configuration for the IP. If in doubt please contact support directly where we can guide you through the configuration.

Best Regards

Danny

Status
Blocked
Blocked since
13/03/2015 10:43:39
Time remaining
17 hours 6 minutes 11 seconds
Wed Mar 11 17:04:00 2015 : arp who-has 1178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 18:35:12 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 19:35:39 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 21:05:25 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 21:15:36 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 21:47:54 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 22:44:24 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Wed Mar 11 23:18:59 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Thu Mar 12 00:53:08 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Thu Mar 12 01:17:14 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx


ovh mail

Hello,

We have detected that your server ns322350.ip-xxxxxxxxx.eu unnecessarily sending
a large number of requests over the network via its IP failover 178xxxxxxxxxxxx
This is due to a misconfiguration.

We've asked you several times to reconfigure your IP failover
and we still see no change.

Thus, we have acted and blocked your IP failover 178xxxxxxxxxxxx

We ask you kindly to reconfigure the IP failover.
Once done, you will be able to unblock it in your manager, section
"Dedicated Servers"> "ns322350.ip-xxxxxxxxxxxxxxx"> "Server Status"> "Blocked IP Addresses"

You can use the following guide to help you with the reconfiguration:

http://help.ovh.ie/IpAlias/
http://help.ovh.ie/BridgeClient/


You will find below a sample of queries sent by your server:

------- EXTRACT OF REQUESTS -------

Thu Mar 12 21:41:36 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Thu Mar 12 22:04:05 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Thu Mar 12 22:40:13 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Thu Mar 12 23:12:08 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 00:42:09 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 01:13:50 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 05:13:55 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 06:44:05 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 09:14:15 2015 : arp who-has178xxxxxxxxxxxx tell 178xxxxxxxxxxxx
Fri Mar 13 09:43:37 2015 : arp who-has 178xxxxxxxxxxxx tell 178xxxxxxxxxxxx

------- END OF EXTRACT -------



Kind regards,


Stayed for 17 hours to remove the ban says

I lose a customer please help me

[Dani]

Hi

You can unblock the IP within your manager, however the reason why the IP has been blocked is due to an bad configuration.

It is advisable for you to correct the configuration for the IP. If in doubt please contact support directly where we can guide you through the configuration.

Best Regards

Danny

[duruva]

emergency open ip ban xxxxxxxxxxxxxxxxxxxxx I can not access my website.23 hours says


ns322350